when using battery to power laptop and disconnecting power supply, it shows 1. Your battery has experienced permanent failure and needs to be replaced. 2. The AC adapter currently connected is not supported. System will continue on battery 3. The laptop battery is not charging ，how to activate? 4. Plug in ,battery not charging;

when using battery to power laptop and disconnecting power supply, it show the following warning information,

1.       Your battery has experienced permanent failure and needs to be replaced.

2.      The AC adapter currently connected is not supported. System will continue on battery

3.      The laptop battery is not charging ，how to activate?

4.      Plug in ,battery not charging;

please take a look at your laptop with the following steps:

1.Whether your laptop can work with your old battery？2.Can you open your laptop after you install the new battery? Generally, if the battery can open your laptop without adapter, it’s fine. 

3.Could you please put the new battery to another laptop to see if it can work? 

4. Would you please change another same model adapter to charge for the new battery with laptop turned off? Also please don't disconnect the battery in charging process. Generally, it will take 12-24 hours to get your battery fully charge.

High capacity LENOVO L14D2P31 3-cell laptop batteries

Voltage: 3.8V

Capacity: 7000mAh (26.60Wh)

Chemical: Li-Polymer

Color: Black

Property: new original batteries

Warranty: 9 months

Specials:  Save 30% OFF (including taxes)