Thursday, March 10, 2016

No battery is detected/recognized, the trouble-shooting guide on the Hp website and it indicated my battery needed to be replaced;

No battery is detected/recognized, the trouble-shooting guide on the DELL  website and it indicated my battery needed to be replaced; 
I am having problems with my battery I bought a new battery and power supply I have uninstalled"Microsoft APCI-Compliant Control with no luck.
When I put in my new battery my computer will not even power up.  I put the old one back in and the computer powers up but still says no battery detected and will not charge.When you put in a new battery did you have to make any changes to the system bio's or any other part of the computer?

There are no system configurations or changes that need to take place when you purchase a new battery or power charger. I suspect it's your motherboard.

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